Surveys & legal

Right to Manage explained

If you and your fellow leaseholders are frustrated by poor management, rising service charges or an unresponsive freeholder, Right to Manage gives you a way to take control without buying the freehold. It is a no-fault right, meaning you do not have to prove anyone did anything wrong. This guide explains who qualifies, how the process works, what it costs, and how it compares with buying the freehold.

Last reviewed 26 June 2026

In short

Right to Manage (RTM) is a legal right that lets leaseholders of a block of flats take over the management of their building from the freeholder, without having to buy the freehold or prove mismanagement. Leaseholders set up an RTM company, check the building qualifies (broadly, a self-contained block where at least two-thirds of flats are on long leases and at least 75% of the floor area is residential), and serve formal notices. Once RTM takes effect, the company controls service charges, maintenance, repairs and choice of managing agent. It does not transfer ownership of the freehold, so ground rent still goes to the freeholder, but it gives leaseholders direct control over how their money is spent.

What is Right to Manage?

Right to Manage was introduced by the Commonhold and Leasehold Reform Act 2002 to give leaseholders a straightforward way to take charge of how their building is run. Crucially, it is a 'no-fault' right: you do not have to show the freeholder or managing agent has done a bad job.

RTM transfers management functions, not ownership. The freeholder keeps the freehold and continues to receive any ground rent, but the day-to-day decisions about maintenance, repairs, insurance, service charge budgets and which managing agent to use pass to an RTM company controlled by the leaseholders.

It is often the first step leaseholders consider when they are unhappy with service or costs, because it is usually quicker and cheaper than buying the freehold (a process called collective enfranchisement).

Right to Manage vs buying the freehold

Two different ways to gain more control of your building.

FeatureRight to ManageBuying the freehold
What you gainControl of managementOwnership of the freehold
Need to prove fault?NoNo
Pay the freeholder a price?No purchase priceYes, a premium for the freehold
Ground rentStill payable to freeholderEffectively ends for participants
Typical costLower, mainly legal and setupHigher, includes the freehold premium
ComplexityModerateHigher

RTM is usually faster and cheaper; buying the freehold gives fuller, permanent control.

Does your building qualify?

The main qualifying conditions for RTM are broadly:

  • The building is a self-contained block of flats, or part of one that can be managed independently.
  • At least two-thirds of the flats are held by qualifying long leaseholders.
  • At least 75% of the building's floor area is residential (not commercial).
  • Enough leaseholders join the RTM company, generally at least half of the flats.
  • It is not excluded, for example certain converted buildings with a resident landlord.

How the Right to Manage process works

The route from frustration to control, in outline:

  1. 1. Check eligibility

    Confirm the building and leaseholders meet the qualifying conditions before spending money.

  2. 2. Set up an RTM company

    Form a company limited by guarantee that other qualifying leaseholders can join as members.

  3. 3. Invite participation

    Serve a notice inviting all qualifying leaseholders to take part, then recruit enough members.

  4. 4. Serve the claim notice

    Serve a formal claim notice on the freeholder setting out the intention to take over management.

  5. 5. Handle any counter-notice

    The freeholder can dispute eligibility via a counter-notice; if so, the First-tier Tribunal decides.

  6. 6. Take over management

    On the acquisition date the RTM company takes control of management and can appoint its own agent.

You still pay ground rent

Right to Manage transfers management, not ownership, so any ground rent in your lease remains payable to the freeholder. If your goal is to end ground rent entirely, buying the freehold or extending the lease may be more appropriate.

Get the notices right

RTM is procedural, and mistakes in the qualification check or the formal notices can derail a claim or hand the freeholder grounds to object. Most groups use a solicitor experienced in leasehold to prepare the notices and run the timetable.

Common questions

What is Right to Manage?

Right to Manage lets leaseholders of a block of flats take over the management of their building from the freeholder without buying the freehold or proving mismanagement. They form an RTM company that then controls service charges, repairs and the choice of managing agent.

Do I need to prove the freeholder is doing a bad job?

No. Right to Manage is a no-fault right, so you do not have to show the freeholder or managing agent has done anything wrong. You simply need to meet the qualifying conditions and follow the correct procedure.

Does Right to Manage mean I own the freehold?

No. RTM transfers management functions only. The freeholder keeps ownership of the freehold and continues to receive any ground rent. To own the freehold you would need to buy it through collective enfranchisement.

How many leaseholders do I need for Right to Manage?

Broadly, the RTM company needs members equal to at least half of the flats in the building, and at least two-thirds of the flats must be held on qualifying long leases. The exact arithmetic depends on the number of flats, so check carefully.

How much does Right to Manage cost?

There is no purchase price to the freeholder, so costs are mainly setting up the company, legal fees and serving notices, often a few thousand pounds shared between participants. You may also have to pay the freeholder's reasonable costs of dealing with the claim.

How long does Right to Manage take?

If unopposed, the process commonly takes around four to six months from serving the claim notice to the acquisition date. A dispute that goes to the First-tier Tribunal can extend the timetable.

Can the freeholder stop us getting Right to Manage?

The freeholder cannot block a valid claim, but they can serve a counter-notice disputing whether the building or leaseholders qualify. If they do, the First-tier Tribunal decides whether you are entitled to proceed.

Is Right to Manage better than buying the freehold?

It depends on your goal. RTM is usually quicker and cheaper and gives you control of management. Buying the freehold costs more but gives fuller, permanent ownership and can end ground rent. Many leaseholders start with RTM and consider the freehold later.

Sources

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